ISO 15189:2012 – Internal Auditor Training CourseISO 15189:2012 / Internal Auditor Training Course

This two day practical foundation course is designed to provide delegates with the skills necessary to conduct internal audits against the requirements of ISO 15189.
Duration - 2 Days
who should attend?
- Quality Managers
- Companies seeking ISO 15189 accreditation
- Certification / Registrar / Accreditation body auditors
- Existing internal auditors who are looking to expand their skills in the area of laboratory practices
- Supplier Quality Auditors who need to evaluate clinical laboratory services
objective
Using a combination of interactive tutorials, discussions, practical workshops and case studies, our course will enable the delegates to:
- Interpret the requirements of ISO 15189 as it relates to clinical laboratory operations
- Apply auditing principles and objectively assess the compliance of a laboratory and identify areas to improve competency and management systems
- Develop continuous improvement that provides on-going future benefits to the organisation
content
- Introduction and review of ISO 15189 requirements
- Quality and quality management principles
- The role of accreditation
- Individuals wishing to perform internal audits
- Coordination of a management system audit using ISO 15189 (including the roles of the Quality Manager and Internal Auditors)
- Audit planning, horizontal, vertical and witness
- Checklist preparation
- The concept of ‘risk-based’ auditing
- Effective auditing techniques and communication skills
- Witness/Technical audits
- Reporting and grading of audit findings
- Preparation of summary reports
- Developing and verification of effectiveness of corrective action