ISO 15189:2012 – Internal Auditor Training CourseISO 15189:2012 / Internal Auditor Training Course

ISO 15189 - Internal Auditor Training Course
This two day practical foundation course is designed to provide delegates with the skills necessary to conduct internal audits against the requirements of ISO 15189.

Duration - 2 Days

who should attend?

  • Quality Managers
  • Companies seeking ISO 15189 accreditation
  • Certification / Registrar / Accreditation body auditors
  • Existing internal auditors who are looking to expand their skills in the area of laboratory practices
  • Supplier Quality Auditors who need to evaluate clinical laboratory services


Using a combination of interactive tutorials, discussions, practical workshops and case studies, our course will enable the delegates to:

  • Interpret the requirements of ISO 15189 as it relates to clinical laboratory operations
  • Apply auditing principles and objectively assess the compliance of a laboratory and identify areas to improve competency and management systems
  • Develop continuous improvement that provides on-going future benefits to the organisation


  • Introduction and review of ISO 15189 requirements
  • Quality and quality management principles
  • The role of accreditation
  • Individuals wishing to perform internal audits
  • Coordination of a management system audit using ISO 15189 (including the roles of the Quality Manager and Internal Auditors)
  • Audit planning, horizontal, vertical and witness
  • Checklist preparation
  • The concept of ‘risk-based’ auditing
  • Effective auditing techniques and communication skills
  • Witness/Technical audits
  • Reporting and grading of audit findings
  • Preparation of summary reports
  • Developing and verification of effectiveness of corrective action
how can we help you?

Contact us via email at [email protected] or submit a business inquiry online.

Thank you for an excellent course which was greatly enjoyed in all respects. It was a real “Crammer” but has undoubtedly fired my imagination as to what can be achieved.

Sue Haworth
Quality Manager, BNFL

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